Return and Refund Policy

We want you to love what you wear! If you are not completely satisfied with your purchase, we’re here to help.

1  |  Return Window  
• Products can be returned or exchanged within **7 calendar days** of delivery.  
• After 7 days, we unfortunately can’t offer a refund or exchange.

2  |  Eligibility Criteria  
To qualify for a return or exchange, the item must be:  
• Unused, unwashed, and in the same condition that you received it.  
• With all original tags and packaging intact.  
• Accompanied by the order invoice or proof of purchase.

3  |  Non‑returnable Items  
• Items marked “Final Sale” or “Clearance”.  
• Customized or personalised T‑shirts.  
• Any item showing signs of wear, damage, or alteration.

4  |  Return Process  
1. Email us at **returns@shoppinghub.shop** within 7 days of delivery.  
2. Mention your order number, the item(s) you wish to return, and the reason.  
3. We will arrange a **free reverse pick‑up** for serviceable pin codes. If reverse pick‑up is not available, please ship the item to the address we provide—shipping costs will be reimbursed as store credit (up to ₹80).  
4. Once we receive and inspect the item, we’ll notify you via email about the approval or rejection of your refund/exchange.

5  |  Refunds  
• If approved, a refund will be processed to your original payment method within **3–5 business days**.  
• For Cash‑on‑Delivery orders, refunds are issued via bank transfer or UPI (details will be requested by email).  
• Shipping fees (if any) are non‑refundable unless the return is due to our error.

6  |  Exchanges  
Need a different size or design? Simply follow the return process and mention “Exchange” in your email. Exchange is subject to stock availability.

7  |  Late or Missing Refunds  
If you haven’t received your refund within the stated time:  
1. Re‑check your bank/UPI account.  
2. Contact your bank or payment provider—it may take some time before a refund is officially posted.  
3. Still nothing? Email us at **support@shoppinghub.shop** and we’ll assist you right away.

8  |  Contact Us  
Questions about returns, refunds, or anything else?  
• Email: shoppinghub.shop999@gmail.com
• Phone/WhatsApp: +91‑9958377581
• Contact page: https://shoppinghub.shop/pages/contact‑us

Thank you for choosing ShoppingHub.shop!